We need people who are able to challenge conventional thought, offer unique perspectives and conceive more innovative solutions for our clients. Working as a consultant with Accenture, you will build core business, technology and industry expertise helping to deliver world-class business and technology solutions that enable clients to become high performance businesses.

Consultants must be professionals who have an interest in how business processes work and interact. In addition, consultants need to apply their skills in project and program management while exhibiting leadership in process re-engineering and implementation of process, technology, and organizational change.

Finally, consultants also need to have a working knowledge of the industry and/or the functional areas they serve. Job Description: Technology Consulting professionals are responsible for delivering technology innovation and providing the backbone of our systems integration business.

They specialize in designing enterprise architecture and technology solutions, assessing and diagnosing technology environments, designing technology infrastructure such as networks, security and platforms, setting technology strategies, and tuning technology environments for optimal performance. Systems Integration and Technology (SI&T) offers a full range of global delivery services-from enterprise solutions, system integration, technical architectures, business intelligence, infrastructure consulting, and technology research/development.

Our SI&T consultants can expect to: ��� Work with cutting edge technology ��� Deliver high-quality solutions across multiple industries ��� Work on a variety of projects ranging in both size and scope ��� Receive continuous training ��� Gain rapid career progression Accenture Technology Consulting (ATC) falls within the SI&T organization and provides services aimed at improving the strategic intent, transforming economics and effectiveness, and the overall design, of a company's information technology capabilities and/or functions. Information technology capabilities include IT planning and management, IT processes and approaches, and IT assets that provide the operational components necessary to run applications.

Qualifications BASIC QUALIFICATIONS: ��� 6+ years of Enterprise Architecture relevant experience ��� 6+ years of team lead experience ��� 4+ years of project management experience ��� Bachelors degree PREFERRED SKILLS: ��� Ability to work creatively and analytically in a problem-solving environment. ��� Desire to work in an information systems environment.

��� Ability to meet client travel requirements, when applicable. ��� Excellent leadership, communication (written and oral) and interpersonal skills.

��� Able to lead medium to large sized teams ��� Able to manage medium to large projects ��� Broad, diverse experience and knowledge of major technologies (legacy to emerging). ��� Understanding of business parameters and drivers ��� Good understanding of Business Case Development ��� Ability to articulate technical issues in business terms and vice-versa.

��� Demonstrated mastery of the 'technology stack' from infrastructure thru business logic and applications. ��� Familiarity with CIO Agenda offerings ��� Experience working with CTO/CIO ��� Experience at a large global consulting firm (IBM, Deloitte, Cap Gemini) ��� At least one deep technology skill (infra, networks, applications, EAI, BI, security, etc.

) ��� Enterprise Architecture tools such as Popkin, Meta and Troux. ��� Desire to continue to broaden technology skills ��� Familiarity with IT Strategy process ��� Ability to set own direction and leverage subgroup skills and capital to convert initial engagements into major delivery opportunities ��� Ability to meet travel 100% requirement; weekly travel to client site All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development.

You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster.

Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

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Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

Deloitte Audit ("DA") is a global, multi-year program that enables the execution of our global audit technology strategy in support of the*Deloitte's strategy to be recognized as the standard of excellence. * BASIC PURPOSE OF POSITION: * The Operations Analyst provides the day-to-day operations for the Deloitte Audit (DA) Program Technology solutions in the Deloitte Global Hosting Centers (hosted centrally) and functions as a full member of our global IT/Office of Information management Deloitte Technology Services (OIM DTS)* team.

* The Analyst also provides operational support for distributed DA technology solutions that are managed by member firms.* The incumbent will work closely with DA operations and support teams to ensure integration of operations and maintenance to Deloitte OIM standards.

He/she exhibits a high service attitude and operations discipline to deliver a 7x24 highly available and highly performing production applications. * SPECIFIC RESPONSIBILITIES: * ********* Responsible for ensuring DA applications are available and reliable.

********* Provides IT application operations (e.g.

via Global Hosting Centers for centralized devices, and operations support for distributed devices) for the Deloitte Audit applications. ********* Ensure all assigned incidents are managed according to SLEs.

Ensure that Priority 1 and High Priority incidents are addressed with urgency. Participate in post mortem activities and report generation as required.

********* Work with other global application teams, infrastructure operations (DTS), and vendors to implement new and updated systems as required. ********* Support DA application architecture based on standards and requirements.

* This includes: executing server installations, installing application components, hardening applications to established guidelines, identifying and requesting required firewall rules, testing backup/restore procedures with the infrastructure team, testing system monitoring procedures with the operations management team, etc. ********* Perform software and server administrative tasks:* *Implement new releases, software updates, patches, and modifications to DA application components and their supporting technologies.

Provide periodic health and capacity monitoring for the applications. ********* Participate in a 24/7/365 on-call rotation.

********* Analyze and project long-range capacity & capability requirements to ensure DA technology operations are responsive during normal operations as well as during unpredictable peak demand. ********* Execute application performance optimization activities.

Identify, coordinate, and act on solutions that would improve DA applications' performance. ********* Perform project assignments and attend project meetings.

********* Comply with established change control processes. ********* Responsible execution and preparation of operational reports.

Analyze data to monitor and maintain key performance indicators and SLO/SLAs. ********* Provide operational service in accordance with established stakeholder SLOs/SLAs.

********* Provide operational service in accordance with established OLAs with key DTT services partners and organizations (e.g.

Service Desk, GNOC, DA Development, etc.) ********* Recommend tools/develop custom tools that improve day-to-day processes and provide proactive monitoring and notifications.

********* Implement policies and procedures for ensuring the integrity and security of DA applications. ********* Ensure that all operational documentation is completed in accordance with DTS/OIM standards.

Work with team leadership and program teams in reviewing new documentation. ********* Provide knowledge transfer and mentoring for new team members.

Key Desired Skills: * ********* Technical proficiency including systems experience, strong troubleshooting and problem solving skills, and issue management in a multi-platform environment. ********* 3+ years professional experience in operations and administering business application(s) using these technologies and toolsets: HP/IBM/Dell servers, Windows 2003 and IIS 5/6 HTML, ISA, Javascript, LANS/WANS (firewalls, proxy servers, load balancing hardware, network devices), Microsoft Clustering, .

NET, SAN, SMTP, SQL Server, service monitoring (e.g.

, MOM, HP Systems Insight Manager), VbScript, and XML. *Knowledge of Vista/MS Office 2007 laptops in a multi-national/international enterprise, Active Directory, Documentum 6/6.

5, Autonomy, Exchange, Veritias backup, and Visual SourceSafe a plus. ********* Preferred ability and discipline to work and succeed in a fast pace and organizationally complex environment, to effectively adapt to rapidly changing technology.

********* Must appreciate the important aspects of running a 24/7/365 operation. Experience with supporting 50-150K + users in an enterprise application a plus.

********* Excellent oral and written communications ability. Must be able to communicate effectively with all levels of the organization.

Proven ability in communicating is essential along with the ability to differentiate appropriately. Able to discuss complex technical concepts.

********* Experience is required in managing and organizing documentation within operational environments with focus upon indexing, content labeling, runbook development/maintenance, operational readiness processes and activities. ********* Sensitivity and cultural awareness is essential as the role will involve contact with a variety of people around the globe .

********* Discipline and experience in recognizing and handling confidential and sensitive information. ********* Experience - knowledge of VMWare/ESX build, maintenance and management activities; ITIL and/or MOF IT service management models;* certification a plus.

********* Minimum 1-2 years of experience in an IT operations function for large-scale enterprise applications and environments highly desirable. ********* Attention to detail is essential.

Education Requirements: * Minimum: Bachelor-level degree in information technology or computer science, or equivalent educational or comparable professional experience and/or qualifications. MCSE and similar industry certifications preferred.

Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

Deloitte Audit ("DA") is a global, multi-year program that enables the execution of our global audit technology strategy in support of the*Deloitte's strategy to be recognized as the standard of excellence. * BASIC PURPOSE OF POSITION: * The Operations Analyst provides the day-to-day operations for the Deloitte Audit (DA) Program Technology solutions in the Deloitte Global Hosting Centers (hosted centrally) and functions as a full member of our global IT/Office of Information management Deloitte Technology Services (OIM DTS)* team.

* The Analyst also provides operational support for distributed DA technology solutions that are managed by member firms.* The incumbent will work closely with DA operations and support teams to ensure integration of operations and maintenance to Deloitte OIM standards.

He/she exhibits a high service attitude and operations discipline to deliver a 7x24 highly available and highly performing production applications. * SPECIFIC RESPONSIBILITIES: * ********* Responsible for ensuring DA applications are available and reliable.

********* Provides IT application operations (e.g.

via Global Hosting Centers for centralized devices, and operations support for distributed devices) for the Deloitte Audit applications. ********* Ensure all assigned incidents are managed according to SLEs.

Ensure that Priority 1 and High Priority incidents are addressed with urgency. Participate in post mortem activities and report generation as required.

********* Work with other global application teams, infrastructure operations (DTS), and vendors to implement new and updated systems as required. ********* Support DA application architecture based on standards and requirements.

* This includes: executing server installations, installing application components, hardening applications to established guidelines, identifying and requesting required firewall rules, testing backup/restore procedures with the infrastructure team, testing system monitoring procedures with the operations management team, etc. ********* Perform software and server administrative tasks:* *Implement new releases, software updates, patches, and modifications to DA application components and their supporting technologies.

Provide periodic health and capacity monitoring for the applications. ********* Participate in a 24/7/365 on-call rotation.

********* Analyze and project long-range capacity & capability requirements to ensure DA technology operations are responsive during normal operations as well as during unpredictable peak demand. ********* Execute application performance optimization activities.

Identify, coordinate, and act on solutions that would improve DA applications' performance. ********* Perform project assignments and attend project meetings.

********* Comply with established change control processes. ********* Responsible execution and preparation of operational reports.

Analyze data to monitor and maintain key performance indicators and SLO/SLAs. ********* Provide operational service in accordance with established stakeholder SLOs/SLAs.

********* Provide operational service in accordance with established OLAs with key DTT services partners and organizations (e.g.

Service Desk, GNOC, DA Development, etc.) ********* Recommend tools/develop custom tools that improve day-to-day processes and provide proactive monitoring and notifications.

********* Implement policies and procedures for ensuring the integrity and security of DA applications. ********* Ensure that all operational documentation is completed in accordance with DTS/OIM standards.

Work with team leadership and program teams in reviewing new documentation. ********* Provide knowledge transfer and mentoring for new team members.

Key Desired Skills: * ********* Technical proficiency including systems experience, strong troubleshooting and problem solving skills, and issue management in a multi-platform environment. ********* 3+ years professional experience in operations and administering business application(s) using these technologies and toolsets: HP/IBM/Dell servers, Windows 2003 and IIS 5/6 HTML, ISA, Javascript, LANS/WANS (firewalls, proxy servers, load balancing hardware, network devices), Microsoft Clustering, .

NET, SAN, SMTP, SQL Server, service monitoring (e.g.

, MOM, HP Systems Insight Manager), VbScript, and XML. *Knowledge of Vista/MS Office 2007 laptops in a multi-national/international enterprise, Active Directory, Documentum 6/6.

5, Autonomy, Exchange, Veritias backup, and Visual SourceSafe a plus. ********* Preferred ability and discipline to work and succeed in a fast pace and organizationally complex environment, to effectively adapt to rapidly changing technology.

********* Must appreciate the important aspects of running a 24/7/365 operation. Experience with supporting 50-150K + users in an enterprise application a plus.

********* Excellent oral and written communications ability. Must be able to communicate effectively with all levels of the organization.

Proven ability in communicating is essential along with the ability to differentiate appropriately. Able to discuss complex technical concepts.

********* Experience is required in managing and organizing documentation within operational environments with focus upon indexing, content labeling, runbook development/maintenance, operational readiness processes and activities. ********* Sensitivity and cultural awareness is essential as the role will involve contact with a variety of people around the globe .

********* Discipline and experience in recognizing and handling confidential and sensitive information. ********* Experience - knowledge of VMWare/ESX build, maintenance and management activities; ITIL and/or MOF IT service management models;* certification a plus.

********* Minimum 1-2 years of experience in an IT operations function for large-scale enterprise applications and environments highly desirable. ********* Attention to detail is essential.

Education Requirements: * Minimum: Bachelor-level degree in information technology or computer science, or equivalent educational or comparable professional experience and/or qualifications. MCSE and similar industry certifications preferred.

Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

Deloitte Audit ("DA") is a global, multi-year program that enables the execution of our global audit technology strategy in support of the*Deloitte's strategy to be recognized as the standard of excellence. * BASIC PURPOSE OF POSITION: * The Operations Analyst provides the day-to-day operations for the Deloitte Audit (DA) Program Technology solutions in the Deloitte Global Hosting Centers (hosted centrally) and functions as a full member of our global IT/Office of Information management Deloitte Technology Services (OIM DTS)* team.

* The Analyst also provides operational support for distributed DA technology solutions that are managed by member firms.* The incumbent will work closely with DA operations and support teams to ensure integration of operations and maintenance to Deloitte OIM standards.

He/she exhibits a high service attitude and operations discipline to deliver a 7x24 highly available and highly performing production applications. * SPECIFIC RESPONSIBILITIES: * ********* Responsible for ensuring DA applications are available and reliable.

********* Provides IT application operations (e.g.

via Global Hosting Centers for centralized devices, and operations support for distributed devices) for the Deloitte Audit applications. ********* Ensure all assigned incidents are managed according to SLEs.

Ensure that Priority 1 and High Priority incidents are addressed with urgency. Participate in post mortem activities and report generation as required.

********* Work with other global application teams, infrastructure operations (DTS), and vendors to implement new and updated systems as required. ********* Support DA application architecture based on standards and requirements.

* This includes: executing server installations, installing application components, hardening applications to established guidelines, identifying and requesting required firewall rules, testing backup/restore procedures with the infrastructure team, testing system monitoring procedures with the operations management team, etc. ********* Perform software and server administrative tasks:* *Implement new releases, software updates, patches, and modifications to DA application components and their supporting technologies.

Provide periodic health and capacity monitoring for the applications. ********* Participate in a 24/7/365 on-call rotation.

********* Analyze and project long-range capacity & capability requirements to ensure DA technology operations are responsive during normal operations as well as during unpredictable peak demand. ********* Execute application performance optimization activities.

Identify, coordinate, and act on solutions that would improve DA applications' performance. ********* Perform project assignments and attend project meetings.

********* Comply with established change control processes. ********* Responsible execution and preparation of operational reports.

Analyze data to monitor and maintain key performance indicators and SLO/SLAs. ********* Provide operational service in accordance with established stakeholder SLOs/SLAs.

********* Provide operational service in accordance with established OLAs with key DTT services partners and organizations (e.g.

Service Desk, GNOC, DA Development, etc.) ********* Recommend tools/develop custom tools that improve day-to-day processes and provide proactive monitoring and notifications.

********* Implement policies and procedures for ensuring the integrity and security of DA applications. ********* Ensure that all operational documentation is completed in accordance with DTS/OIM standards.

Work with team leadership and program teams in reviewing new documentation. ********* Provide knowledge transfer and mentoring for new team members.

Key Desired Skills: * ********* Technical proficiency including systems experience, strong troubleshooting and problem solving skills, and issue management in a multi-platform environment. ********* 3+ years professional experience in operations and administering business application(s) using these technologies and toolsets: HP/IBM/Dell servers, Windows 2003 and IIS 5/6 HTML, ISA, Javascript, LANS/WANS (firewalls, proxy servers, load balancing hardware, network devices), Microsoft Clustering, .

NET, SAN, SMTP, SQL Server, service monitoring (e.g.

, MOM, HP Systems Insight Manager), VbScript, and XML. *Knowledge of Vista/MS Office 2007 laptops in a multi-national/international enterprise, Active Directory, Documentum 6/6.

5, Autonomy, Exchange, Veritias backup, and Visual SourceSafe a plus. ********* Preferred ability and discipline to work and succeed in a fast pace and organizationally complex environment, to effectively adapt to rapidly changing technology.

********* Must appreciate the important aspects of running a 24/7/365 operation. Experience with supporting 50-150K + users in an enterprise application a plus.

********* Excellent oral and written communications ability. Must be able to communicate effectively with all levels of the organization.

Proven ability in communicating is essential along with the ability to differentiate appropriately. Able to discuss complex technical concepts.

********* Experience is required in managing and organizing documentation within operational environments with focus upon indexing, content labeling, runbook development/maintenance, operational readiness processes and activities. ********* Sensitivity and cultural awareness is essential as the role will involve contact with a variety of people around the globe .

********* Discipline and experience in recognizing and handling confidential and sensitive information. ********* Experience - knowledge of VMWare/ESX build, maintenance and management activities; ITIL and/or MOF IT service management models;* certification a plus.

********* Minimum 1-2 years of experience in an IT operations function for large-scale enterprise applications and environments highly desirable. ********* Attention to detail is essential.

Education Requirements: * Minimum: Bachelor-level degree in information technology or computer science, or equivalent educational or comparable professional experience and/or qualifications. MCSE and similar industry certifications preferred.

Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

Deloitte Audit ("DA") is a global, multi-year program that enables the execution of our global audit technology strategy in support of the*Deloitte's strategy to be recognized as the standard of excellence. * BASIC PURPOSE OF POSITION: * The Operations Analyst provides the day-to-day operations for the Deloitte Audit (DA) Program Technology solutions in the Deloitte Global Hosting Centers (hosted centrally) and functions as a full member of our global IT/Office of Information management Deloitte Technology Services (OIM DTS)* team.

* The Analyst also provides operational support for distributed DA technology solutions that are managed by member firms.* The incumbent will work closely with DA operations and support teams to ensure integration of operations and maintenance to Deloitte OIM standards.

He/she exhibits a high service attitude and operations discipline to deliver a 7x24 highly available and highly performing production applications. * SPECIFIC RESPONSIBILITIES: * ********* Responsible for ensuring DA applications are available and reliable.

********* Provides IT application operations (e.g.

via Global Hosting Centers for centralized devices, and operations support for distributed devices) for the Deloitte Audit applications. ********* Ensure all assigned incidents are managed according to SLEs.

Ensure that Priority 1 and High Priority incidents are addressed with urgency. Participate in post mortem activities and report generation as required.

********* Work with other global application teams, infrastructure operations (DTS), and vendors to implement new and updated systems as required. ********* Support DA application architecture based on standards and requirements.

* This includes: executing server installations, installing application components, hardening applications to established guidelines, identifying and requesting required firewall rules, testing backup/restore procedures with the infrastructure team, testing system monitoring procedures with the operations management team, etc. ********* Perform software and server administrative tasks:* *Implement new releases, software updates, patches, and modifications to DA application components and their supporting technologies.

Provide periodic health and capacity monitoring for the applications. ********* Participate in a 24/7/365 on-call rotation.

********* Analyze and project long-range capacity & capability requirements to ensure DA technology operations are responsive during normal operations as well as during unpredictable peak demand. ********* Execute application performance optimization activities.

Identify, coordinate, and act on solutions that would improve DA applications' performance. ********* Perform project assignments and attend project meetings.

********* Comply with established change control processes. ********* Responsible execution and preparation of operational reports.

Analyze data to monitor and maintain key performance indicators and SLO/SLAs. ********* Provide operational service in accordance with established stakeholder SLOs/SLAs.

********* Provide operational service in accordance with established OLAs with key DTT services partners and organizations (e.g.

Service Desk, GNOC, DA Development, etc.) ********* Recommend tools/develop custom tools that improve day-to-day processes and provide proactive monitoring and notifications.

********* Implement policies and procedures for ensuring the integrity and security of DA applications. ********* Ensure that all operational documentation is completed in accordance with DTS/OIM standards.

Work with team leadership and program teams in reviewing new documentation. ********* Provide knowledge transfer and mentoring for new team members.

Key Desired Skills: * ********* Technical proficiency including systems experience, strong troubleshooting and problem solving skills, and issue management in a multi-platform environment. ********* 3+ years professional experience in operations and administering business application(s) using these technologies and toolsets: HP/IBM/Dell servers, Windows 2003 and IIS 5/6 HTML, ISA, Javascript, LANS/WANS (firewalls, proxy servers, load balancing hardware, network devices), Microsoft Clustering, .

NET, SAN, SMTP, SQL Server, service monitoring (e.g.

, MOM, HP Systems Insight Manager), VbScript, and XML. *Knowledge of Vista/MS Office 2007 laptops in a multi-national/international enterprise, Active Directory, Documentum 6/6.

5, Autonomy, Exchange, Veritias backup, and Visual SourceSafe a plus. ********* Preferred ability and discipline to work and succeed in a fast pace and organizationally complex environment, to effectively adapt to rapidly changing technology.

********* Must appreciate the important aspects of running a 24/7/365 operation. Experience with supporting 50-150K + users in an enterprise application a plus.

********* Excellent oral and written communications ability. Must be able to communicate effectively with all levels of the organization.

Proven ability in communicating is essential along with the ability to differentiate appropriately. Able to discuss complex technical concepts.

********* Experience is required in managing and organizing documentation within operational environments with focus upon indexing, content labeling, runbook development/maintenance, operational readiness processes and activities. ********* Sensitivity and cultural awareness is essential as the role will involve contact with a variety of people around the globe .

********* Discipline and experience in recognizing and handling confidential and sensitive information. ********* Experience - knowledge of VMWare/ESX build, maintenance and management activities; ITIL and/or MOF IT service management models;* certification a plus.

********* Minimum 1-2 years of experience in an IT operations function for large-scale enterprise applications and environments highly desirable. ********* Attention to detail is essential.

Education Requirements: * Minimum: Bachelor-level degree in information technology or computer science, or equivalent educational or comparable professional experience and/or qualifications. MCSE and similar industry certifications preferred.

Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

Deloitte Audit ("DA") is a global, multi-year program that enables the execution of our global audit technology strategy in support of the*Deloitte's strategy to be recognized as the standard of excellence. * BASIC PURPOSE OF POSITION: * The Operations Analyst provides the day-to-day operations for the Deloitte Audit (DA) Program Technology solutions in the Deloitte Global Hosting Centers (hosted centrally) and functions as a full member of our global IT/Office of Information management Deloitte Technology Services (OIM DTS)* team.

* The Analyst also provides operational support for distributed DA technology solutions that are managed by member firms.* The incumbent will work closely with DA operations and support teams to ensure integration of operations and maintenance to Deloitte OIM standards.

He/she exhibits a high service attitude and operations discipline to deliver a 7x24 highly available and highly performing production applications. * SPECIFIC RESPONSIBILITIES: * ********* Responsible for ensuring DA applications are available and reliable.

********* Provides IT application operations (e.g.

via Global Hosting Centers for centralized devices, and operations support for distributed devices) for the Deloitte Audit applications. ********* Ensure all assigned incidents are managed according to SLEs.

Ensure that Priority 1 and High Priority incidents are addressed with urgency. Participate in post mortem activities and report generation as required.

********* Work with other global application teams, infrastructure operations (DTS), and vendors to implement new and updated systems as required. ********* Support DA application architecture based on standards and requirements.

* This includes: executing server installations, installing application components, hardening applications to established guidelines, identifying and requesting required firewall rules, testing backup/restore procedures with the infrastructure team, testing system monitoring procedures with the operations management team, etc. ********* Perform software and server administrative tasks:* *Implement new releases, software updates, patches, and modifications to DA application components and their supporting technologies.

Provide periodic health and capacity monitoring for the applications. ********* Participate in a 24/7/365 on-call rotation.

********* Analyze and project long-range capacity & capability requirements to ensure DA technology operations are responsive during normal operations as well as during unpredictable peak demand. ********* Execute application performance optimization activities.

Identify, coordinate, and act on solutions that would improve DA applications' performance. ********* Perform project assignments and attend project meetings.

********* Comply with established change control processes. ********* Responsible execution and preparation of operational reports.

Analyze data to monitor and maintain key performance indicators and SLO/SLAs. ********* Provide operational service in accordance with established stakeholder SLOs/SLAs.

********* Provide operational service in accordance with established OLAs with key DTT services partners and organizations (e.g.

Service Desk, GNOC, DA Development, etc.) ********* Recommend tools/develop custom tools that improve day-to-day processes and provide proactive monitoring and notifications.

********* Implement policies and procedures for ensuring the integrity and security of DA applications. ********* Ensure that all operational documentation is completed in accordance with DTS/OIM standards.

Work with team leadership and program teams in reviewing new documentation. ********* Provide knowledge transfer and mentoring for new team members.

Key Desired Skills: * ********* Technical proficiency including systems experience, strong troubleshooting and problem solving skills, and issue management in a multi-platform environment. ********* 3+ years professional experience in operations and administering business application(s) using these technologies and toolsets: HP/IBM/Dell servers, Windows 2003 and IIS 5/6 HTML, ISA, Javascript, LANS/WANS (firewalls, proxy servers, load balancing hardware, network devices), Microsoft Clustering, .

NET, SAN, SMTP, SQL Server, service monitoring (e.g.

, MOM, HP Systems Insight Manager), VbScript, and XML. *Knowledge of Vista/MS Office 2007 laptops in a multi-national/international enterprise, Active Directory, Documentum 6/6.

5, Autonomy, Exchange, Veritias backup, and Visual SourceSafe a plus. ********* Preferred ability and discipline to work and succeed in a fast pace and organizationally complex environment, to effectively adapt to rapidly changing technology.

********* Must appreciate the important aspects of running a 24/7/365 operation. Experience with supporting 50-150K + users in an enterprise application a plus.

********* Excellent oral and written communications ability. Must be able to communicate effectively with all levels of the organization.

Proven ability in communicating is essential along with the ability to differentiate appropriately. Able to discuss complex technical concepts.

********* Experience is required in managing and organizing documentation within operational environments with focus upon indexing, content labeling, runbook development/maintenance, operational readiness processes and activities. ********* Sensitivity and cultural awareness is essential as the role will involve contact with a variety of people around the globe .

********* Discipline and experience in recognizing and handling confidential and sensitive information. ********* Experience - knowledge of VMWare/ESX build, maintenance and management activities; ITIL and/or MOF IT service management models;* certification a plus.

********* Minimum 1-2 years of experience in an IT operations function for large-scale enterprise applications and environments highly desirable. ********* Attention to detail is essential.

Education Requirements: * Minimum: Bachelor-level degree in information technology or computer science, or equivalent educational or comparable professional experience and/or qualifications. MCSE and similar industry certifications preferred.

Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

SENIOR PRODUCT ANALYST * The Business Solutions - Consulting Program within the Global Office of Information Management at Deloitte Touche Tohmatsu is recruiting for a Sr. Product Analyst who will support the operations, stability, and performance of*several of the Consulting products supported by OIM.

These products include the Tools used by Consulting practioners in direct support of their clients - specifically the Consulting Methods, Business Process Modeling, Collaboration and Value toolsets.* * * The Sr.

Product Analyst requires dedicated ongoing knowledge within specific product(s) and/or technology. The product specialist must become intimately familiar with assigned product(s) and/or specific technology areas.

Assists Business Analysis team with product requirements document for each assigned product (this is not the detailed business/functional requirements during a project). Supports user of the product integration efforts regarding specific technical area(s).

Maintain relationship with other OIM program teams and Member Firms. Provide reports to user community and stakeholders.

* Responsibilities* * Role Specific - Assist Business Analysts to capture product requirements (ongoing) - Provide support during product integration - Define data & application integration requirements - Develop design specifications to meet application requirements - Collaborate with QA specialist to define and execute test plans - Liaise with project team to define quality assurance plans - Manage timelines and objectives for all aspects of ongoing support work - Configure product to meet specifications and requirements - Provide ongoing support to MFs and other OIM programs - Act as subject matter expert for specific product or technology - Resolve support tickets and application issues - Contribute to deployment and communication plan, working with the Deployment team People Management - Interact with MF personnel where appropriate to complete support needs - Maintain relationships within other OIM program team and member firms - Manage and maintain business relationships with leadership across the Deloitte organization Knowledge Sharing / Documentation - Assist in developing and documenting product specific standards - Assist with support process improvements * The responsibilities listed here represent a core set of duties for this position. Responsibilities may be added or modified based upon business needs .

Other duties may be assigned by managers of this role at their discretion. Education/Others: Bachelors Degree/University degree in information technology, computer science, or equivalent educational or professional experience and/or qualifications * Technical Skills - Ability to define user and functional requirements within a structured system development lifecycle methodology - Strong background in identifying issues and defining a solution for those issues - Strong product/technical skills focused on assigned product * Other Qualifications - Proven ability to present project materials - Understanding of product management life cycle - Proficiency in assigned product/technology if packaged software application - Strong organizational skills - Proficiency in Microsoft Office Suite including Visio - Familiarity with industry recognized project management methodology Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

Deloitte Audit ("DA") is a global, multi-year program that enables the execution of our global audit technology strategy in support of the*Deloitte's strategy to be recognized as the standard of excellence. * BASIC PURPOSE OF POSITION: * The Operations Team Lead has the day-to-day operations accountability for the Deloitte Audit (DA) Program Technology solutions in the Deloitte Global Hosting Centers (hosted centrally) and/or DA solutions distributed within member firms and managed centrally.

* *The Team Lead also provides operational support for distributed DA technology solutions that are managed by member firms.* The incumbent will work closely with team leadership to ensure integration of operations and maintenance to team standards.

He/she exhibits a high service attitude and operations discipline to deliver a 7x24 highly available and highly performing production application. He/she reviews incidents and project deliverables insuring activities meet or exceed service level agreements.

* SPECIFIC RESPONSIBILITIES:* * ********* Ensure DA applications are available and reliable. ********* Provide IT application operations (e.

g. via Global Hosting Centers for centralized devices, and operations escalation point for distributed devices) for DA applications.

********* Ensure all assigned incidents are managed according to SLEs and*that Priority incidents are addressed with urgency; participate in post mortem activities. ********* Work with other global application teams, infrastructure operations (DTS), and vendors to implement new systems as required.

********* Support DA application architecture standards and requirements. Includes: coordinating server installations, installing application components, hardening applications to established guidelines, identifying and requesting required firewall rules, requesting and responding to server and application assessments, requesting and responding to security reviews, coordinating and testing backup/restore procedures with the infrastructure team, coordinating and testing system monitoring procedures with the*operations team.

********* Perform software and server administrative tasks including ongoing support and coordination of the DA application hardware infrastructure and the coordination of network activities with the appropriate global owners. Implement new releases, software updates, patches, and modifications to DA application components and their supporting technologies.

Provide periodic health and capacity monitoring for the applications. ********* Participate in a 24/7/365 on-call rotation.

********* Analyze and project long-range capacity & capability requirements to ensure DA technology operations is responsive during normal operations as well as during unpredictable peak demand. ********* Participate in application performance optimization activities.

Identify, coordinate, and act on solutions that would improve application performance. ********* Responsible for collation of data and the distribution of periodic operational reports.

Analyze data to monitor and maintain key performance indicators and SLO/SLAs. ********* Provide operational service in accordance with established stakeholder SLOs/SLAs as well as established OLAs with key Deloitte partners and organizations (Service Desk, GNOC, etc.

). ********* Conduct technology and best practices research to develop solutions that meet business process requirements and align with business strategy and direction.

Work closely with program teams to provide technology recommendations and best practices. ********* Recommend/develop custom tools that improve*processes and provide proactive monitoring and notifications.

********* Ensure that all operational documentation is completed in accordance with DTS/OIM standards. * ********* Current or recent past Operations Team Lead experience required ********* Technical proficiency including systems experience, strong troubleshooting and problem solving skills, and issue management in a multi-platform environment.

********* Experience operating Windows 2003 server, IIS, SQL Server, .NET 3.

5 custom developed fat client business solutions, Vista/MS Office 2007 laptops in a multi-national/international enterprise ********* Strong operational knowledge of administering business application(s) using these toolsets: Windows 2003 and IIS 5/6. Familiar with ASP\ASP components, HTML, ISA, Javascript, LANS/WANS (firewalls, proxy servers, load balancing hardware, network devices), Microsoft Clustering, .

NET, SAN, SMTP, SQL, service monitoring (e.g.

, MOM, HP Systems Insight Manager), VbScript, and XML. *Knowledge of Active Directory, Autonomy, Exchange, Veritias backup, and Visual SourceSafe a plus.

********* Preferred ability and discipline to work and succeed in a fast pace and organizationally complex environment, to effectively adapt to rapidly changing technology, and to lead and manage projects. ********* Experience with implementing and designing enterprise applications.

Must appreciate the important aspects of running a 24/7/365 operation. Experience with supporting 10K + users in an enterprise application a plus.

********* Knowledge of emerging IT technology solutions, industry trends, and progressive operations methodology. ********* Excellent oral and written communications ability.

Must be able to communicate effectively with all levels of the organization. Proven ability in communicating is essential along with the ability to differentiate appropriately.

Able to discuss complex technical concepts . ********* Experience is required in managing and organizing documentation within operational environments with focus upon indexing, content labeling, runbook development/maintenance, operational readiness processes and activities.

********* Sensitivity and cultural awareness is essential as the role will involve contact with a variety of people around the globe. ********* Discipline and experience in recognizing and handling confidential and sensitive information.

********* Experience- knowledge of ITIL and/or MOF IT service management models;* certification a plus. ********* Min 5 years of experience in an IT operations function for large-scale enterprise applications and environments ********* Excellent time management is essential.

********* Attention to detail is essential.* ********* Documentum 6/6.

5 experience desired. * EDUCATION REQUIREMENTS: * Minimum: Bachelor-level degree in information technology or computer science, or equivalent educational or professional experience and/or qualifications.

MCSE and similar industry certifications preferred. Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

Deloitte Audit ("DA") is a global, multi-year program that enables the execution of our global audit technology strategy in support of the*Deloitte's strategy to be recognized as the standard of excellence. * BASIC PURPOSE OF POSITION: * The Operations Team Lead has the day-to-day operations accountability for the Deloitte Audit (DA) Program Technology solutions in the Deloitte Global Hosting Centers (hosted centrally) and/or DA solutions distributed within member firms and managed centrally.

* *The Team Lead also provides operational support for distributed DA technology solutions that are managed by member firms.* The incumbent will work closely with team leadership to ensure integration of operations and maintenance to team standards.

He/she exhibits a high service attitude and operations discipline to deliver a 7x24 highly available and highly performing production application. He/she reviews incidents and project deliverables insuring activities meet or exceed service level agreements.

* SPECIFIC RESPONSIBILITIES:* * ********* Ensure DA applications are available and reliable. ********* Provide IT application operations (e.

g. via Global Hosting Centers for centralized devices, and operations escalation point for distributed devices) for DA applications.

********* Ensure all assigned incidents are managed according to SLEs and*that Priority incidents are addressed with urgency; participate in post mortem activities. ********* Work with other global application teams, infrastructure operations (DTS), and vendors to implement new systems as required.

********* Support DA application architecture standards and requirements. Includes: coordinating server installations, installing application components, hardening applications to established guidelines, identifying and requesting required firewall rules, requesting and responding to server and application assessments, requesting and responding to security reviews, coordinating and testing backup/restore procedures with the infrastructure team, coordinating and testing system monitoring procedures with the*operations team.

********* Perform software and server administrative tasks including ongoing support and coordination of the DA application hardware infrastructure and the coordination of network activities with the appropriate global owners. Implement new releases, software updates, patches, and modifications to DA application components and their supporting technologies.

Provide periodic health and capacity monitoring for the applications. ********* Participate in a 24/7/365 on-call rotation.

********* Analyze and project long-range capacity & capability requirements to ensure DA technology operations is responsive during normal operations as well as during unpredictable peak demand. ********* Participate in application performance optimization activities.

Identify, coordinate, and act on solutions that would improve application performance. ********* Responsible for collation of data and the distribution of periodic operational reports.

Analyze data to monitor and maintain key performance indicators and SLO/SLAs. ********* Provide operational service in accordance with established stakeholder SLOs/SLAs as well as established OLAs with key Deloitte partners and organizations (Service Desk, GNOC, etc.

). ********* Conduct technology and best practices research to develop solutions that meet business process requirements and align with business strategy and direction.

Work closely with program teams to provide technology recommendations and best practices. ********* Recommend/develop custom tools that improve*processes and provide proactive monitoring and notifications.

********* Ensure that all operational documentation is completed in accordance with DTS/OIM standards. * ********* Current or recent past Operations Team Lead experience required ********* Technical proficiency including systems experience, strong troubleshooting and problem solving skills, and issue management in a multi-platform environment.

********* Experience operating Windows 2003 server, IIS, SQL Server, .NET 3.

5 custom developed fat client business solutions, Vista/MS Office 2007 laptops in a multi-national/international enterprise ********* Strong operational knowledge of administering business application(s) using these toolsets: Windows 2003 and IIS 5/6. Familiar with ASP\ASP components, HTML, ISA, Javascript, LANS/WANS (firewalls, proxy servers, load balancing hardware, network devices), Microsoft Clustering, .

NET, SAN, SMTP, SQL, service monitoring (e.g.

, MOM, HP Systems Insight Manager), VbScript, and XML. *Knowledge of Active Directory, Autonomy, Exchange, Veritias backup, and Visual SourceSafe a plus.

********* Preferred ability and discipline to work and succeed in a fast pace and organizationally complex environment, to effectively adapt to rapidly changing technology, and to lead and manage projects. ********* Experience with implementing and designing enterprise applications.

Must appreciate the important aspects of running a 24/7/365 operation. Experience with supporting 10K + users in an enterprise application a plus.

********* Knowledge of emerging IT technology solutions, industry trends, and progressive operations methodology. ********* Excellent oral and written communications ability.

Must be able to communicate effectively with all levels of the organization. Proven ability in communicating is essential along with the ability to differentiate appropriately.

Able to discuss complex technical concepts . ********* Experience is required in managing and organizing documentation within operational environments with focus upon indexing, content labeling, runbook development/maintenance, operational readiness processes and activities.

********* Sensitivity and cultural awareness is essential as the role will involve contact with a variety of people around the globe. ********* Discipline and experience in recognizing and handling confidential and sensitive information.

********* Experience- knowledge of ITIL and/or MOF IT service management models;* certification a plus. ********* Min 5 years of experience in an IT operations function for large-scale enterprise applications and environments ********* Excellent time management is essential.

********* Attention to detail is essential.* ********* Documentum 6/6.

5 experience desired. * EDUCATION REQUIREMENTS: * Minimum: Bachelor-level degree in information technology or computer science, or equivalent educational or professional experience and/or qualifications.

MCSE and similar industry certifications preferred. Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

Deloitte Audit ("DA") is a global, multi-year program that enables the execution of our global audit technology strategy in support of the*Deloitte's strategy to be recognized as the standard of excellence. * BASIC PURPOSE OF POSITION: * The Operations Team Lead has the day-to-day operations accountability for the Deloitte Audit (DA) Program Technology solutions in the Deloitte Global Hosting Centers (hosted centrally) and/or DA solutions distributed within member firms and managed centrally.

* *The Team Lead also provides operational support for distributed DA technology solutions that are managed by member firms.* The incumbent will work closely with team leadership to ensure integration of operations and maintenance to team standards.

He/she exhibits a high service attitude and operations discipline to deliver a 7x24 highly available and highly performing production application. He/she reviews incidents and project deliverables insuring activities meet or exceed service level agreements.

* SPECIFIC RESPONSIBILITIES:* * ********* Ensure DA applications are available and reliable. ********* Provide IT application operations (e.

g. via Global Hosting Centers for centralized devices, and operations escalation point for distributed devices) for DA applications.

********* Ensure all assigned incidents are managed according to SLEs and*that Priority incidents are addressed with urgency; participate in post mortem activities. ********* Work with other global application teams, infrastructure operations (DTS), and vendors to implement new systems as required.

********* Support DA application architecture standards and requirements. Includes: coordinating server installations, installing application components, hardening applications to established guidelines, identifying and requesting required firewall rules, requesting and responding to server and application assessments, requesting and responding to security reviews, coordinating and testing backup/restore procedures with the infrastructure team, coordinating and testing system monitoring procedures with the*operations team.

********* Perform software and server administrative tasks including ongoing support and coordination of the DA application hardware infrastructure and the coordination of network activities with the appropriate global owners. Implement new releases, software updates, patches, and modifications to DA application components and their supporting technologies.

Provide periodic health and capacity monitoring for the applications. ********* Participate in a 24/7/365 on-call rotation.

********* Analyze and project long-range capacity & capability requirements to ensure DA technology operations is responsive during normal operations as well as during unpredictable peak demand. ********* Participate in application performance optimization activities.

Identify, coordinate, and act on solutions that would improve application performance. ********* Responsible for collation of data and the distribution of periodic operational reports.

Analyze data to monitor and maintain key performance indicators and SLO/SLAs. ********* Provide operational service in accordance with established stakeholder SLOs/SLAs as well as established OLAs with key Deloitte partners and organizations (Service Desk, GNOC, etc.

). ********* Conduct technology and best practices research to develop solutions that meet business process requirements and align with business strategy and direction.

Work closely with program teams to provide technology recommendations and best practices. ********* Recommend/develop custom tools that improve*processes and provide proactive monitoring and notifications.

********* Ensure that all operational documentation is completed in accordance with DTS/OIM standards. * ********* Current or recent past Operations Team Lead experience required ********* Technical proficiency including systems experience, strong troubleshooting and problem solving skills, and issue management in a multi-platform environment.

********* Experience operating Windows 2003 server, IIS, SQL Server, .NET 3.

5 custom developed fat client business solutions, Vista/MS Office 2007 laptops in a multi-national/international enterprise ********* Strong operational knowledge of administering business application(s) using these toolsets: Windows 2003 and IIS 5/6. Familiar with ASP\ASP components, HTML, ISA, Javascript, LANS/WANS (firewalls, proxy servers, load balancing hardware, network devices), Microsoft Clustering, .

NET, SAN, SMTP, SQL, service monitoring (e.g.

, MOM, HP Systems Insight Manager), VbScript, and XML. *Knowledge of Active Directory, Autonomy, Exchange, Veritias backup, and Visual SourceSafe a plus.

********* Preferred ability and discipline to work and succeed in a fast pace and organizationally complex environment, to effectively adapt to rapidly changing technology, and to lead and manage projects. ********* Experience with implementing and designing enterprise applications.

Must appreciate the important aspects of running a 24/7/365 operation. Experience with supporting 10K + users in an enterprise application a plus.

********* Knowledge of emerging IT technology solutions, industry trends, and progressive operations methodology. ********* Excellent oral and written communications ability.

Must be able to communicate effectively with all levels of the organization. Proven ability in communicating is essential along with the ability to differentiate appropriately.

Able to discuss complex technical concepts . ********* Experience is required in managing and organizing documentation within operational environments with focus upon indexing, content labeling, runbook development/maintenance, operational readiness processes and activities.

********* Sensitivity and cultural awareness is essential as the role will involve contact with a variety of people around the globe. ********* Discipline and experience in recognizing and handling confidential and sensitive information.

********* Experience- knowledge of ITIL and/or MOF IT service management models;* certification a plus. ********* Min 5 years of experience in an IT operations function for large-scale enterprise applications and environments ********* Excellent time management is essential.

********* Attention to detail is essential.* ********* Documentum 6/6.

5 experience desired. * EDUCATION REQUIREMENTS: * Minimum: Bachelor-level degree in information technology or computer science, or equivalent educational or professional experience and/or qualifications.

MCSE and similar industry certifications preferred. Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

Deloitte Audit ("DA") is a global, multi-year program that enables the execution of our global audit technology strategy in support of the*Deloitte's strategy to be recognized as the standard of excellence. * BASIC PURPOSE OF POSITION: * The Operations Team Lead has the day-to-day operations accountability for the Deloitte Audit (DA) Program Technology solutions in the Deloitte Global Hosting Centers (hosted centrally) and/or DA solutions distributed within member firms and managed centrally.

* *The Team Lead also provides operational support for distributed DA technology solutions that are managed by member firms.* The incumbent will work closely with team leadership to ensure integration of operations and maintenance to team standards.

He/she exhibits a high service attitude and operations discipline to deliver a 7x24 highly available and highly performing production application. He/she reviews incidents and project deliverables insuring activities meet or exceed service level agreements.

* SPECIFIC RESPONSIBILITIES:* * ********* Ensure DA applications are available and reliable. ********* Provide IT application operations (e.

g. via Global Hosting Centers for centralized devices, and operations escalation point for distributed devices) for DA applications.

********* Ensure all assigned incidents are managed according to SLEs and*that Priority incidents are addressed with urgency; participate in post mortem activities. ********* Work with other global application teams, infrastructure operations (DTS), and vendors to implement new systems as required.

********* Support DA application architecture standards and requirements. Includes: coordinating server installations, installing application components, hardening applications to established guidelines, identifying and requesting required firewall rules, requesting and responding to server and application assessments, requesting and responding to security reviews, coordinating and testing backup/restore procedures with the infrastructure team, coordinating and testing system monitoring procedures with the*operations team.

********* Perform software and server administrative tasks including ongoing support and coordination of the DA application hardware infrastructure and the coordination of network activities with the appropriate global owners. Implement new releases, software updates, patches, and modifications to DA application components and their supporting technologies.

Provide periodic health and capacity monitoring for the applications. ********* Participate in a 24/7/365 on-call rotation.

********* Analyze and project long-range capacity & capability requirements to ensure DA technology operations is responsive during normal operations as well as during unpredictable peak demand. ********* Participate in application performance optimization activities.

Identify, coordinate, and act on solutions that would improve application performance. ********* Responsible for collation of data and the distribution of periodic operational reports.

Analyze data to monitor and maintain key performance indicators and SLO/SLAs. ********* Provide operational service in accordance with established stakeholder SLOs/SLAs as well as established OLAs with key Deloitte partners and organizations (Service Desk, GNOC, etc.

). ********* Conduct technology and best practices research to develop solutions that meet business process requirements and align with business strategy and direction.

Work closely with program teams to provide technology recommendations and best practices. ********* Recommend/develop custom tools that improve*processes and provide proactive monitoring and notifications.

********* Ensure that all operational documentation is completed in accordance with DTS/OIM standards. * ********* Current or recent past Operations Team Lead experience required ********* Technical proficiency including systems experience, strong troubleshooting and problem solving skills, and issue management in a multi-platform environment.

********* Experience operating Windows 2003 server, IIS, SQL Server, .NET 3.

5 custom developed fat client business solutions, Vista/MS Office 2007 laptops in a multi-national/international enterprise ********* Strong operational knowledge of administering business application(s) using these toolsets: Windows 2003 and IIS 5/6. Familiar with ASP\ASP components, HTML, ISA, Javascript, LANS/WANS (firewalls, proxy servers, load balancing hardware, network devices), Microsoft Clustering, .

NET, SAN, SMTP, SQL, service monitoring (e.g.

, MOM, HP Systems Insight Manager), VbScript, and XML. *Knowledge of Active Directory, Autonomy, Exchange, Veritias backup, and Visual SourceSafe a plus.

********* Preferred ability and discipline to work and succeed in a fast pace and organizationally complex environment, to effectively adapt to rapidly changing technology, and to lead and manage projects. ********* Experience with implementing and designing enterprise applications.

Must appreciate the important aspects of running a 24/7/365 operation. Experience with supporting 10K + users in an enterprise application a plus.

********* Knowledge of emerging IT technology solutions, industry trends, and progressive operations methodology. ********* Excellent oral and written communications ability.

Must be able to communicate effectively with all levels of the organization. Proven ability in communicating is essential along with the ability to differentiate appropriately.

Able to discuss complex technical concepts . ********* Experience is required in managing and organizing documentation within operational environments with focus upon indexing, content labeling, runbook development/maintenance, operational readiness processes and activities.

********* Sensitivity and cultural awareness is essential as the role will involve contact with a variety of people around the globe. ********* Discipline and experience in recognizing and handling confidential and sensitive information.

********* Experience- knowledge of ITIL and/or MOF IT service management models;* certification a plus. ********* Min 5 years of experience in an IT operations function for large-scale enterprise applications and environments ********* Excellent time management is essential.

********* Attention to detail is essential.* ********* Documentum 6/6.

5 experience desired. * EDUCATION REQUIREMENTS: * Minimum: Bachelor-level degree in information technology or computer science, or equivalent educational or professional experience and/or qualifications.

MCSE and similar industry certifications preferred. Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

Deloitte Audit ("DA") is a global, multi-year program that enables the execution of our global audit technology strategy in support of the*Deloitte's strategy to be recognized as the standard of excellence. * BASIC PURPOSE OF POSITION: * The Operations Team Lead has the day-to-day operations accountability for the Deloitte Audit (DA) Program Technology solutions in the Deloitte Global Hosting Centers (hosted centrally) and/or DA solutions distributed within member firms and managed centrally.

* *The Team Lead also provides operational support for distributed DA technology solutions that are managed by member firms.* The incumbent will work closely with team leadership to ensure integration of operations and maintenance to team standards.

He/she exhibits a high service attitude and operations discipline to deliver a 7x24 highly available and highly performing production application. He/she reviews incidents and project deliverables insuring activities meet or exceed service level agreements.

* SPECIFIC RESPONSIBILITIES:* * ********* Ensure DA applications are available and reliable. ********* Provide IT application operations (e.

g. via Global Hosting Centers for centralized devices, and operations escalation point for distributed devices) for DA applications.

********* Ensure all assigned incidents are managed according to SLEs and*that Priority incidents are addressed with urgency; participate in post mortem activities. ********* Work with other global application teams, infrastructure operations (DTS), and vendors to implement new systems as required.

********* Support DA application architecture standards and requirements. Includes: coordinating server installations, installing application components, hardening applications to established guidelines, identifying and requesting required firewall rules, requesting and responding to server and application assessments, requesting and responding to security reviews, coordinating and testing backup/restore procedures with the infrastructure team, coordinating and testing system monitoring procedures with the*operations team.

********* Perform software and server administrative tasks including ongoing support and coordination of the DA application hardware infrastructure and the coordination of network activities with the appropriate global owners. Implement new releases, software updates, patches, and modifications to DA application components and their supporting technologies.

Provide periodic health and capacity monitoring for the applications. ********* Participate in a 24/7/365 on-call rotation.

********* Analyze and project long-range capacity & capability requirements to ensure DA technology operations is responsive during normal operations as well as during unpredictable peak demand. ********* Participate in application performance optimization activities.

Identify, coordinate, and act on solutions that would improve application performance. ********* Responsible for collation of data and the distribution of periodic operational reports.

Analyze data to monitor and maintain key performance indicators and SLO/SLAs. ********* Provide operational service in accordance with established stakeholder SLOs/SLAs as well as established OLAs with key Deloitte partners and organizations (Service Desk, GNOC, etc.

). ********* Conduct technology and best practices research to develop solutions that meet business process requirements and align with business strategy and direction.

Work closely with program teams to provide technology recommendations and best practices. ********* Recommend/develop custom tools that improve*processes and provide proactive monitoring and notifications.

********* Ensure that all operational documentation is completed in accordance with DTS/OIM standards. * ********* Current or recent past Operations Team Lead experience required ********* Technical proficiency including systems experience, strong troubleshooting and problem solving skills, and issue management in a multi-platform environment.

********* Experience operating Windows 2003 server, IIS, SQL Server, .NET 3.

5 custom developed fat client business solutions, Vista/MS Office 2007 laptops in a multi-national/international enterprise ********* Strong operational knowledge of administering business application(s) using these toolsets: Windows 2003 and IIS 5/6. Familiar with ASP\ASP components, HTML, ISA, Javascript, LANS/WANS (firewalls, proxy servers, load balancing hardware, network devices), Microsoft Clustering, .

NET, SAN, SMTP, SQL, service monitoring (e.g.

, MOM, HP Systems Insight Manager), VbScript, and XML. *Knowledge of Active Directory, Autonomy, Exchange, Veritias backup, and Visual SourceSafe a plus.

********* Preferred ability and discipline to work and succeed in a fast pace and organizationally complex environment, to effectively adapt to rapidly changing technology, and to lead and manage projects. ********* Experience with implementing and designing enterprise applications.

Must appreciate the important aspects of running a 24/7/365 operation. Experience with supporting 10K + users in an enterprise application a plus.

********* Knowledge of emerging IT technology solutions, industry trends, and progressive operations methodology. ********* Excellent oral and written communications ability.

Must be able to communicate effectively with all levels of the organization. Proven ability in communicating is essential along with the ability to differentiate appropriately.

Able to discuss complex technical concepts . ********* Experience is required in managing and organizing documentation within operational environments with focus upon indexing, content labeling, runbook development/maintenance, operational readiness processes and activities.

********* Sensitivity and cultural awareness is essential as the role will involve contact with a variety of people around the globe. ********* Discipline and experience in recognizing and handling confidential and sensitive information.

********* Experience- knowledge of ITIL and/or MOF IT service management models;* certification a plus. ********* Min 5 years of experience in an IT operations function for large-scale enterprise applications and environments ********* Excellent time management is essential.

********* Attention to detail is essential.* ********* Documentum 6/6.

5 experience desired. * EDUCATION REQUIREMENTS: * Minimum: Bachelor-level degree in information technology or computer science, or equivalent educational or professional experience and/or qualifications.

MCSE and similar industry certifications preferred. Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

Deloitte Audit ("DA") is a global, multi-year program that enables the execution of our global audit technology strategy in support of the*Deloitte's strategy to be recognized as the standard of excellence. * BASIC PURPOSE OF POSITION: * The Operations Team Lead has the day-to-day operations accountability for the Deloitte Audit (DA) Program Technology solutions in the Deloitte Global Hosting Centers (hosted centrally) and/or DA solutions distributed within member firms and managed centrally.

* *The Team Lead also provides operational support for distributed DA technology solutions that are managed by member firms.* The incumbent will work closely with team leadership to ensure integration of operations and maintenance to team standards.

He/she exhibits a high service attitude and operations discipline to deliver a 7x24 highly available and highly performing production application. He/she reviews incidents and project deliverables insuring activities meet or exceed service level agreements.

* SPECIFIC RESPONSIBILITIES:* * ********* Ensure DA applications are available and reliable. ********* Provide IT application operations (e.

g. via Global Hosting Centers for centralized devices, and operations escalation point for distributed devices) for DA applications.

********* Ensure all assigned incidents are managed according to SLEs and*that Priority incidents are addressed with urgency; participate in post mortem activities. ********* Work with other global application teams, infrastructure operations (DTS), and vendors to implement new systems as required.

********* Support DA application architecture standards and requirements. Includes: coordinating server installations, installing application components, hardening applications to established guidelines, identifying and requesting required firewall rules, requesting and responding to server and application assessments, requesting and responding to security reviews, coordinating and testing backup/restore procedures with the infrastructure team, coordinating and testing system monitoring procedures with the*operations team.

********* Perform software and server administrative tasks including ongoing support and coordination of the DA application hardware infrastructure and the coordination of network activities with the appropriate global owners. Implement new releases, software updates, patches, and modifications to DA application components and their supporting technologies.

Provide periodic health and capacity monitoring for the applications. ********* Participate in a 24/7/365 on-call rotation.

********* Analyze and project long-range capacity & capability requirements to ensure DA technology operations is responsive during normal operations as well as during unpredictable peak demand. ********* Participate in application performance optimization activities.

Identify, coordinate, and act on solutions that would improve application performance. ********* Responsible for collation of data and the distribution of periodic operational reports.

Analyze data to monitor and maintain key performance indicators and SLO/SLAs. ********* Provide operational service in accordance with established stakeholder SLOs/SLAs as well as established OLAs with key Deloitte partners and organizations (Service Desk, GNOC, etc.

). ********* Conduct technology and best practices research to develop solutions that meet business process requirements and align with business strategy and direction.

Work closely with program teams to provide technology recommendations and best practices. ********* Recommend/develop custom tools that improve*processes and provide proactive monitoring and notifications.

********* Ensure that all operational documentation is completed in accordance with DTS/OIM standards. * ********* Current or recent past Operations Team Lead experience required ********* Technical proficiency including systems experience, strong troubleshooting and problem solving skills, and issue management in a multi-platform environment.

********* Experience operating Windows 2003 server, IIS, SQL Server, .NET 3.

5 custom developed fat client business solutions, Vista/MS Office 2007 laptops in a multi-national/international enterprise ********* Strong operational knowledge of administering business application(s) using these toolsets: Windows 2003 and IIS 5/6. Familiar with ASP\ASP components, HTML, ISA, Javascript, LANS/WANS (firewalls, proxy servers, load balancing hardware, network devices), Microsoft Clustering, .

NET, SAN, SMTP, SQL, service monitoring (e.g.

, MOM, HP Systems Insight Manager), VbScript, and XML. *Knowledge of Active Directory, Autonomy, Exchange, Veritias backup, and Visual SourceSafe a plus.

********* Preferred ability and discipline to work and succeed in a fast pace and organizationally complex environment, to effectively adapt to rapidly changing technology, and to lead and manage projects. ********* Experience with implementing and designing enterprise applications.

Must appreciate the important aspects of running a 24/7/365 operation. Experience with supporting 10K + users in an enterprise application a plus.

********* Knowledge of emerging IT technology solutions, industry trends, and progressive operations methodology. ********* Excellent oral and written communications ability.

Must be able to communicate effectively with all levels of the organization. Proven ability in communicating is essential along with the ability to differentiate appropriately.

Able to discuss complex technical concepts . ********* Experience is required in managing and organizing documentation within operational environments with focus upon indexing, content labeling, runbook development/maintenance, operational readiness processes and activities.

********* Sensitivity and cultural awareness is essential as the role will involve contact with a variety of people around the globe. ********* Discipline and experience in recognizing and handling confidential and sensitive information.

********* Experience- knowledge of ITIL and/or MOF IT service management models;* certification a plus. ********* Min 5 years of experience in an IT operations function for large-scale enterprise applications and environments ********* Excellent time management is essential.

********* Attention to detail is essential.* ********* Documentum 6/6.

5 experience desired. * EDUCATION REQUIREMENTS: * Minimum: Bachelor-level degree in information technology or computer science, or equivalent educational or professional experience and/or qualifications.

MCSE and similar industry certifications preferred. Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

Basic Purpose of Position * Global Network Engineer - Night Shift (6:00pm-2:00am) * The Global Network Engineer**is a third level support position within the Deloitte Global Operations Support Group responsible for all Global WAN and LAN devices, including routers, VPN services, firewalls, LAN infrastructure and associated management services. * The primary systems include, Cisco Routers, Checkpoint Firewalls, F5 Load Balancers, F5 Firepass VPN Devices, Cisco and Nortel Switches, Solar Winds Monitoring tools.

* This role is suited to someone who has a strong level of support experience in the above systems and has worked in a similar role within a large corporate environment. It is also important to have a good understanding of Microsoft Systems, in particular Active Directory and Exchange.

* This person must be self motivated have a strong customer focused attitude. They must also be able to communicate easily within a culturally diverse environment.

*** * Specific Functions * - Responsible for third level support of Global WAN and associated infrastructure Global Managed Firewalls F5 Load Balancers Global Remote Access VPN services Core LAN infrastructure in data centres Assist hosting centre staff with daily and monthly reports, providing the technical interpretations of statistics gathered. Participate in global design teams Manage and produce technical documentation associated with global services supported.

* Education Minimum: - Undergraduate degree in Computer Science or 3 to 5 years of equivalent experience. - Advanced knowledge of Cisco Products - Advanced knowledge of firewalls and associated security requirements - Good knowledge of Microsoft products, in particular Exchange and Active Directory - Good oral and written communication skills - Strong organizational skills - Ability to work in global team environment Knowledge, Abilities and Skill Expectations * Proven knowledge of WAN technologies, including management of similar environments with an emphasis on availability, reliability and security.

Proven knowledge of Firewall Management, VPN technologies and LAN devices. Experience of other Microsoft products and third party systems Intermediate knowledge of web applications, enterprise applications, system hardware Must be able to command a high quality of English language suitable for presentation material.

Proven ability in communicating is essential along with the ability to differentiate appropriately. Sensitivity and cultural awareness is essential as the role will involve contact with a variety of people around the globe.

Discipline and experience in recognizing and handling confidential and sensitive information Excellent time management is essential Attention to detail is essential * Experience - 3 to 5 years Interpersonal Relations * The incumbent is expected to regularly work and communicate with a wide variety of people and must be confident and capable of communicating at different levels both internally and externally. The incumbent should possess an ability to motivate people without appearing demanding and be sensitive in particular to cultural differences.

**The incumbent must possess strong team interaction skills. Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

* The Brand Communications Manager is responsible for the development and implementation of an integrated communications plan supporting the adoption and utilization of Deloitte Touche Tohmatsu's global brand. This hands-on role will leverage direction from Brand leaders and provide counsel on strategic communications, develop plans that align with the introduction and promotion of Brand tools, and both create content for and manage the execution of those plans as part of a senior, multi-disciplinary team.

The Brand Communications Manager will work directly on development of plans and media, leveraging their own exceptional writing skills and managing selected outside vendors and/or* internal resources to create a wide variety of communications. This job reports to the DTT Business Unit Communications team and maintains a client service relationship with DTT Global Brand within a matrix management structure.

* Role Specific Responsibilities ********* Maintain and evolve an internal communications plan & key messages framework for use by Business Unit leaders to ensure alignment for leader messaging ********* Create work plans and develop content for communications projects supporting major Business Unit initiatives with limited direction ********* Assess needs, write, edit, produce, and manage distribution of communications content as needed ********* Consult and collaborate with all stakeholders to clearly define requirements and deliver expected results ********* Ensure compliance with legal and brand standards for communications as appropriate ********* Measure effectiveness of communication activities and adjust plans and tactics based on collected metrics ********* Establish and maintain processes to ensure consistent high quality communications deliverables ********* Lead and/or contribute to DTT Communication team projects as required People Management ********* Coordinate internal service providers and external vendors supporting projects as required ********* Engage external, online and/or business unit communications leads within DTT to ensure an integrated approach to delivery on both Brand and multi-business unit communications projects ********* Manage Business Unit leadership team's expectations and needs in regards to communications activities ********* Provide alternatives and information on communication best practices to inform and improve the Business Unit leader's change management and employee engagement activities ********* Coach others within the Business Unit on communications, best practices tactics and tools Knowledge Sharing/Documentation ********* Report to Business Unit leadership team on effectiveness of communication activities and plans on a monthly basis ********* Align Business Unit with DTT Communications competencies, processes, and standards ********* Identify activities to leverage messages or best practices in other Business Units to improve content, quality and time to market for communications deliverables ********* Share Business Unit communications best practices content with peers to identify, promote best practice sharing, and maximize opportunity to reduce redundant messaging across the organization ********* Contribute to the success of the global DTT Communications hub through regular participation of discussions, sharing of best practices, and development of resources contributing to the efficiency and effectiveness of global communications. * Skills, experience and education required ********* Experience leveraging Web 2.

0 / social media tools in the workplace required. ********* At least 5 years experience in organizational communications and/or marketing, with at least one year of project or role-based experience working closely with senior / executive leaders.

********* Demonstrated experience promoting a brand, cultural standards, leadership vision or* guidelines internally* to employees strongly preferred. ********* At least one year of experience working as a member or leader of virtual teams with members in several countries required.

********* Demonstrated experience with global or large scale communications projects involving one or more of the following: Brand compliance, increasing awareness of brand tools and resources, driving cultural change in an organization through the use of a brand, or marketing/persuading employees to adopt and apply standard practices, tools or policies. * Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

Infrastructure*Technology Standards Analyst*is responsible for supporting activities associated with architecture and deployment of infrastructure technologies, including: ********* Tracking and coordination of global deployments of key technologies and upgrades across Deloitte member firms and within Global Hosting Centers ********* Coordination of the global Information Technology Management Council (ITMC) activities, interest areas and initiatives on behalf of the Computing Platform Architecture team ********* Coordination of strategy and architecture activity and publication of documents and roadmaps ********* Management of lifecycle, standards and policies for core infrastructure solutions deployed by member firms and within Global Hosting Centers Management of systems used to support publication of ITMC and architecture activities and associated collaboration * Specific Functions: * Drives the product management discipline for key infrastructure products offered by DTT to member firms, which includes: - Managing products such as Active Directory, hosted and managed e-mail, and wide area networking - Defining the service provided in conjunction with the service management team - Managing and communicating associated global policies and standards * Responsible for the coordination and tracking of global deployments of key core infrastructure technologies in member firms as well as hosted and managed solutions * Responsible for assisting with the coordination and execution of the Global Infrastructure Technology Management Council (ITMC) projects, which includes: - Coordinating work teams, focusing area activities and interest areas - Providing status, monitoring progress and reminding participants of responsibilities and deliverables * Participates in the building of business plans, strategic directions, standards, processes, and procedures within the Architecture organization, as appropriate * Coordinates with the Solutions Architecture team to ensure that appropriate Computing Platform Architectures are in place to support current and future requirements for applications Experience: 5 to 8 years * Knowledge, Abilities and Skill Expectations: * - Experience in large scale global operations pertaining to product management, deployment coordination and project coordination - Ability to translate business issues into technical terms, and technical terms into business language - Understanding of principles of designing, implementing, and deploying global infrastructure solutions - Familiarity with the implementation and use of core Microsoft infrastructure tools and products such as Exchange, AD, Server and desktop OS, SharePoint, SMS, MOM as well as other complementary tools - Familiarity with Linux and open source solutions - Experience interacting with large vendors globally - Ability to work with multinational operations staff located in different countries - Knowledge of emerging technology solutions, and industry trends - Familiarity with general architecture and deployment methodologies and techniques * General: - Advanced analytical/problem solving ability and critical thinking skills - Creative, independent thinking skills - Strong verbal and written communication and presenting skills - Strong ability to communicate at all levels - Culturally and organizationally astute - Ability to manage multiple goals and deadlines Skills of influencing, negotiation, diplomacy Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

As an integral member of the Business Solutions team the Systems Engineering Lead is responsible for: - leading the Systems Engineering Shared Services function which staffs application development resources across OIM programs - recruiting, motivating, developing and mentoring the team of Business Solutions Systems Engineers to ensure quality completion of OIM software and deliverables; - leading the Systems Engineering Center of Excellence (CoE) to drive measureable and ever increasing technical and professional competence, as well as common systems engineering processes, tools and* standards adherence across OIM programs - ensuring effective the interdependent teaming of the Systems Engineers with Business Solutions Services peers and OIM Product managers, to deliver technology solutions on time and on budget with high quality. Role Specific Responsibilities * *******Ensure commitment to common processes, tools and architectures for application development, including custom developed .

net and Java applications and commercial application implementations * *******Provide effective coaching, mentoring and leadership to all levels of Systems Engineering staff * *******Ensure effective virtual teaming across all onshore and offshore locations to create and deliver quality software applications * *******Provide overall leadership to the Systems Engineering CoE, delivering on its Charter and annual goals, in ongoing development and organization-wide adoption of systems engineering policies,* procedures, and standards in line with OIM Architectural standards, Reference Architectures and Process and Tools standards * *******Maintain awareness and authoritative understanding of our key technology vendor offerings, strategies, roadmaps and capabilities to influence standards and ensure appropriate staff development * *******Lead the cross-CoE communication / CMMI initiatives for Systems Engineering, directly and through effective delegates, strengthening a culture of continuous improvement and process integration across all Centers of Excellence * *******Maintain comprehensive view of all aspects of solution management with sufficient understanding of and visibility into Infrastructure Architecture, Systems Operations Service Management, Project Management Office, and other areas to develop solutions, and influence OIM processes and results related to the solution * *******Work with program leadership, Application Architecture, Systems Operations (DTS), and other groups in the development/implementation of solution roadmaps and strategy securing necessary buy-in * *******Manage/optimize the available mix of onshore and offshore resources to achieve results * Analyze and integrate emerging information technologies into an effective systems engineering vision and strategy for OIM Specific * - Senior Leader with extensive experience building and leading the Systems Engineering functional discipline in a large complex enterprise, preferably with global/virtual team experience - Strong verbal and written communication skills; ability to communicate at all levels within a global enterprise - Good attention to detail and accuracy - Excellent analytical/problem solving ability - Excellent time management skills - Strong presentation and facilitation skills - Excellent negotiation and consensus building skills - Strong working knowledge of .NET, Java, Microsoft, IBM, and SAP and emerging technologies - In-depth understanding of business applications used by professional services firms, technical trends/marketplace, technology development - Sound strategic and tactical understanding of technology product mix comprising the solution, including vendor product roadmaps, and product strengths, weaknesses, and limitations - In-depth knowledge of systems development lifecycles, preferably with experience in IBM's Rational Unified Process (RUP) - In-depth knowledge of technical product management techniques - In-depth knowledge of reporting and tracking tools * Education - University degree in information technology, computer science, or equivalent Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

Member of a Global team that is responsible for the Design, Development and Support of the DTT End User Computing Architecture and for aspects of server application deployment.* This includes a Global Framework solution for Windows Operating Systems and applications which has been used to deploy 50+ thousand laptops, plus solutions for server applications.

Responsible for all aspects of application packaging on both Server and Laptop platforms producing both standard MSI packages and also virtualized packages using technologies such as Microsoft App-V . Packages will be delivered for both the Server and Laptop platforms through either automated build processes or post-build setup procedures.

This incumbent is responsible for the creation and maintenance of application packaging standards and the build, test and publishing of application packages. As well as performing the application packaging themselves, the job holder will maintain relationships with 3rd party packaging organizations, leveraging these where necessary/appropriate.

* Specific Functions: 1.*** Work as part of a team responsible for the definition of strategy for End User Technology Architecture.

2.*** Define global application packaging standards, best practices, do's and don'ts as appropriate to enable consistent application delivery to both server and laptop platforms.

3.*** Responsible for packaging applications to DTT standards and includes: MSI Creation, ICE Validation, Conflict Analysis and Unit testing.

4.*** Work with specialist teams to understand the Server provisioning process.

Propose and build application solutions to enhance a new-build or rebuild scenario. 5.

*** Research and prototype new methods of application delivery, such as application virtualization. Propose new methods of application delivery where appropriate and work with member firms that are performing in-house R&D into this area.

6.***** Research and prototype into methods of applications delivery to mobile devices (e.

g. Windows Mobile & iPhone) and Linux platforms (e.

g. Suse and Red Hat).

Work with member firms that are performing in-house R&D into this area to develop a strategy for applications delivery and maintenance. * Experience:*5 to 8 years Knowledge, Abilities and Skill Expectations * ********* Proven record in integrated approach to large applications and technology platforms design, architecture and implementation.

********* Good knowledge of development life cycle. Awareness of phases such as requirements definition, system design and testing / QA and transition to production.

********* Thorough knowledge and understanding of Windows Operating Systems and Microsoft Office. ********* Expert application packaging background with strong experience in Installshield application packaging tool suite and other relevant Microsoft development tools such as VB script.

********* Working knowledge of Microsoft Visual Studio programming, using tools such as C# and Visual Basic .NET.

********* Ability to effectively communicate and collaborate with senior management, business teams and IT teams is a requirement. ********* Good understanding of mobile device operating systems such as Windows Mobile and iPhone.

********* Some knowledge of Unix operating systems, particularly Linux. * * Interpersonal Relations * The incumbent is expected to operate and communicate in a global matrix environment.

The ability to effectively cooperate and collaborate with the IT infrastructure staff and management of the member firms in different countries around the globe is essential to be successful. The incumbent must be professional and confident, able to work without constant supervision, they must be self motivated.

Must demonstrate the ability to communicate professionally and effectively with staff at all levels. Must demonstrate a desire to deliver a quality product with an attention to detail.

Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

Deloitte Touche Tohmatsu Services is looking to hire a senior development resource to take on the role of Senior Documentum Developer for a Content Management System (CMS) application implementation using Documentum as part of the Deloitte Audit Program, a large-scale project to build the next-generation core business application to be used by Deloitte auditors around the world. The successful candidate will have an extensive background in content management application development and integration, with strong experience in Documentum architecture, custom development and integration.

Experience in technical publishing using COTS XML authoring tools preferred. * * Responsibilities: * -* Architect, plan & implement Documentum solutions and support Documentum production environment.

-* Prepare detailed design specifications for all aspects of Documentum solutions, including integration, workflow, content authoring and publishing using standard XML editing tools -* Install, configure, customize & support Documentum 6.x applications & product components, including Content Server, Xdb, BPM/BPS, BOF, Composer (Eclipse), RPS, WebTop, and custom web connectors and other API-based integrations.

* -* Work effectively with on-shore and off-shore developer teams. -* Design and develop object & content models, security & lifecycle models, Java methods & jobs, TBOs, SBOs, and workflows.

-* Provide system trouble-shooting, and performance tuning support to production operations. -* Develop Documentum jobs and reports using 3rd party tools.

-* Coordinate with testing and product management area to prepare and execute test plans and scripts for all phases of testing.* -* Must be able to follow quality processes, standards and guidelines and deliver quality output on schedule in a fast-paced environment.

* * Skills & Experience: * -* EMC Documentum architecture and design, development, and deployment* -* Custom Application development using Documentum and Documentum suite of products* -* Configuration of* Documentum and Documentum suite of products -* Extending the Documentum Object Model and Business Objects Framework -* Documentum Foundation Services programming -* Java and .NET Development using Rational and Visual Studio -* Background in software development and content management system implementation, including SOA -* Experience in working with Documentum development teams on- and off-shore -* Experience in providing guidance and best practices on Documentum to other developers -* Ability to work with business user stakeholders to explore and refine requirements -* Ability to work with other development teams in a large-scale, fast-paced project environment -* Experience with the Documentum Technical Publishing Solution an asset -* Experience in Content workflows (scheduled based and trigger-based), queuing of jobs (workflow, Publish, Subscription), DQL and DCTM metadata -* Knowledge on software engineering principles and process based development approach (SDLC lifecycle models) -* Experience in integration of different COTS products (multi-tier implementation - DCTM, IBM Websphere, SQL server) -* Experience with implementing Work-flow based content management system an asset -* Experience with integration of Documentum on a Microsoft platform is an asset -* Experience with integration of Documentum to X-Metal, IBM Websphere is an asset -* Experience with Webtop, X-Metal, X-hive database* is preferred -* Certification in Documentum an asset -* Production operations and support an asset -* Strong team player, leadership skills, communication and problem-solving skills required * ** Basic Requirements: -* Minimum 5 years experience with Documentum with minimum 2 years DCTM 6.

x experience, including WDK development, XML and XML database development, docapp development and system administration -* Minimum 5 years experience in J2EE programming experience (Java, JSP), XML & HTML programming. -* At least 2 years experience with Windows Adv.

Server 2003 and MS SQLServer. -* Strong experience with Documentum API and DFC/DFS programming for custom client applications -* Strong Experience in DQL, DCTM metadata and workflow areas, Webtop and X-hive -* At least 1 year experience with BPM, technical publishing or eLabeling, IBM Websphere Application Server, JBOSS or other major application server; and Rational development and design tools -* Full project lifecycle development and operations experience -* BA/BS degree in computer science or related field * * Preferred Qualifications: -* Technical publishing or eLabeling experience -* Demonstrate strong communication skills written and verbal -* Strong problem-solving and analytical skills -* Demonstrated ability to play multiple roles in a project -* Self starter -* Ability to manage technical resources on and off shore -* Team player Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

Deloitte Touche Tohmatsu Services is looking to hire a senior development resource to take on the role of Senior Documentum Developer for a Content Management System (CMS) application implementation using Documentum as part of the Deloitte Audit Program, a large-scale project to build the next-generation core business application to be used by Deloitte auditors around the world. The successful candidate will have an extensive background in content management application development and integration, with strong experience in Documentum architecture, custom development and integration.

Experience in technical publishing using COTS XML authoring tools preferred. * * Responsibilities: * -* Architect, plan & implement Documentum solutions and support Documentum production environment.

-* Prepare detailed design specifications for all aspects of Documentum solutions, including integration, workflow, content authoring and publishing using standard XML editing tools -* Install, configure, customize & support Documentum 6.x applications & product components, including Content Server, Xdb, BPM/BPS, BOF, Composer (Eclipse), RPS, WebTop, and custom web connectors and other API-based integrations.

* -* Work effectively with on-shore and off-shore developer teams. -* Design and develop object & content models, security & lifecycle models, Java methods & jobs, TBOs, SBOs, and workflows.

-* Provide system trouble-shooting, and performance tuning support to production operations. -* Develop Documentum jobs and reports using 3rd party tools.

-* Coordinate with testing and product management area to prepare and execute test plans and scripts for all phases of testing.* -* Must be able to follow quality processes, standards and guidelines and deliver quality output on schedule in a fast-paced environment.

* * Skills & Experience: * -* EMC Documentum architecture and design, development, and deployment* -* Custom Application development using Documentum and Documentum suite of products* -* Configuration of* Documentum and Documentum suite of products -* Extending the Documentum Object Model and Business Objects Framework -* Documentum Foundation Services programming -* Java and .NET Development using Rational and Visual Studio -* Background in software development and content management system implementation, including SOA -* Experience in working with Documentum development teams on- and off-shore -* Experience in providing guidance and best practices on Documentum to other developers -* Ability to work with business user stakeholders to explore and refine requirements -* Ability to work with other development teams in a large-scale, fast-paced project environment -* Experience with the Documentum Technical Publishing Solution an asset -* Experience in Content workflows (scheduled based and trigger-based), queuing of jobs (workflow, Publish, Subscription), DQL and DCTM metadata -* Knowledge on software engineering principles and process based development approach (SDLC lifecycle models) -* Experience in integration of different COTS products (multi-tier implementation - DCTM, IBM Websphere, SQL server) -* Experience with implementing Work-flow based content management system an asset -* Experience with integration of Documentum on a Microsoft platform is an asset -* Experience with integration of Documentum to X-Metal, IBM Websphere is an asset -* Experience with Webtop, X-Metal, X-hive database* is preferred -* Certification in Documentum an asset -* Production operations and support an asset -* Strong team player, leadership skills, communication and problem-solving skills required * ** Basic Requirements: -* Minimum 5 years experience with Documentum with minimum 2 years DCTM 6.

x experience, including WDK development, XML and XML database development, docapp development and system administration -* Minimum 5 years experience in J2EE programming experience (Java, JSP), XML & HTML programming. -* At least 2 years experience with Windows Adv.

Server 2003 and MS SQLServer. -* Strong experience with Documentum API and DFC/DFS programming for custom client applications -* Strong Experience in DQL, DCTM metadata and workflow areas, Webtop and X-hive -* At least 1 year experience with BPM, technical publishing or eLabeling, IBM Websphere Application Server, JBOSS or other major application server; and Rational development and design tools -* Full project lifecycle development and operations experience -* BA/BS degree in computer science or related field * * Preferred Qualifications: -* Technical publishing or eLabeling experience -* Demonstrate strong communication skills written and verbal -* Strong problem-solving and analytical skills -* Demonstrated ability to play multiple roles in a project -* Self starter -* Ability to manage technical resources on and off shore -* Team player Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

Deloitte Touche Tohmatsu Services is looking to hire a senior development resource to take on the role of Senior Documentum Developer for a Content Management System (CMS) application implementation using Documentum as part of the Deloitte Audit Program, a large-scale project to build the next-generation core business application to be used by Deloitte auditors around the world. The successful candidate will have an extensive background in content management application development and integration, with strong experience in Documentum architecture, custom development and integration.

Experience in technical publishing using COTS XML authoring tools preferred. * * Responsibilities: * -* Architect, plan & implement Documentum solutions and support Documentum production environment.

-* Prepare detailed design specifications for all aspects of Documentum solutions, including integration, workflow, content authoring and publishing using standard XML editing tools -* Install, configure, customize & support Documentum 6.x applications & product components, including Content Server, Xdb, BPM/BPS, BOF, Composer (Eclipse), RPS, WebTop, and custom web connectors and other API-based integrations.

* -* Work effectively with on-shore and off-shore developer teams. -* Design and develop object & content models, security & lifecycle models, Java methods & jobs, TBOs, SBOs, and workflows.

-* Provide system trouble-shooting, and performance tuning support to production operations. -* Develop Documentum jobs and reports using 3rd party tools.

-* Coordinate with testing and product management area to prepare and execute test plans and scripts for all phases of testing.* -* Must be able to follow quality processes, standards and guidelines and deliver quality output on schedule in a fast-paced environment.

* * Skills & Experience: * -* EMC Documentum architecture and design, development, and deployment* -* Custom Application development using Documentum and Documentum suite of products* -* Configuration of* Documentum and Documentum suite of products -* Extending the Documentum Object Model and Business Objects Framework -* Documentum Foundation Services programming -* Java and .NET Development using Rational and Visual Studio -* Background in software development and content management system implementation, including SOA -* Experience in working with Documentum development teams on- and off-shore -* Experience in providing guidance and best practices on Documentum to other developers -* Ability to work with business user stakeholders to explore and refine requirements -* Ability to work with other development teams in a large-scale, fast-paced project environment -* Experience with the Documentum Technical Publishing Solution an asset -* Experience in Content workflows (scheduled based and trigger-based), queuing of jobs (workflow, Publish, Subscription), DQL and DCTM metadata -* Knowledge on software engineering principles and process based development approach (SDLC lifecycle models) -* Experience in integration of different COTS products (multi-tier implementation - DCTM, IBM Websphere, SQL server) -* Experience with implementing Work-flow based content management system an asset -* Experience with integration of Documentum on a Microsoft platform is an asset -* Experience with integration of Documentum to X-Metal, IBM Websphere is an asset -* Experience with Webtop, X-Metal, X-hive database* is preferred -* Certification in Documentum an asset -* Production operations and support an asset -* Strong team player, leadership skills, communication and problem-solving skills required * ** Basic Requirements: -* Minimum 5 years experience with Documentum with minimum 2 years DCTM 6.

x experience, including WDK development, XML and XML database development, docapp development and system administration -* Minimum 5 years experience in J2EE programming experience (Java, JSP), XML & HTML programming. -* At least 2 years experience with Windows Adv.

Server 2003 and MS SQLServer. -* Strong experience with Documentum API and DFC/DFS programming for custom client applications -* Strong Experience in DQL, DCTM metadata and workflow areas, Webtop and X-hive -* At least 1 year experience with BPM, technical publishing or eLabeling, IBM Websphere Application Server, JBOSS or other major application server; and Rational development and design tools -* Full project lifecycle development and operations experience -* BA/BS degree in computer science or related field * * Preferred Qualifications: -* Technical publishing or eLabeling experience -* Demonstrate strong communication skills written and verbal -* Strong problem-solving and analytical skills -* Demonstrated ability to play multiple roles in a project -* Self starter -* Ability to manage technical resources on and off shore -* Team player Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

Deloitte Touche Tohmatsu Services is looking to hire a senior development resource to take on the role of Senior Documentum Developer for a Content Management System (CMS) application implementation using Documentum as part of the Deloitte Audit Program, a large-scale project to build the next-generation core business application to be used by Deloitte auditors around the world. The successful candidate will have an extensive background in content management application development and integration, with strong experience in Documentum architecture, custom development and integration.

Experience in technical publishing using COTS XML authoring tools preferred. * * Responsibilities: * -* Architect, plan & implement Documentum solutions and support Documentum production environment.

-* Prepare detailed design specifications for all aspects of Documentum solutions, including integration, workflow, content authoring and publishing using standard XML editing tools -* Install, configure, customize & support Documentum 6.x applications & product components, including Content Server, Xdb, BPM/BPS, BOF, Composer (Eclipse), RPS, WebTop, and custom web connectors and other API-based integrations.

* -* Work effectively with on-shore and off-shore developer teams. -* Design and develop object & content models, security & lifecycle models, Java methods & jobs, TBOs, SBOs, and workflows.

-* Provide system trouble-shooting, and performance tuning support to production operations. -* Develop Documentum jobs and reports using 3rd party tools.

-* Coordinate with testing and product management area to prepare and execute test plans and scripts for all phases of testing.* -* Must be able to follow quality processes, standards and guidelines and deliver quality output on schedule in a fast-paced environment.

* * Skills & Experience: * -* EMC Documentum architecture and design, development, and deployment* -* Custom Application development using Documentum and Documentum suite of products* -* Configuration of* Documentum and Documentum suite of products -* Extending the Documentum Object Model and Business Objects Framework -* Documentum Foundation Services programming -* Java and .NET Development using Rational and Visual Studio -* Background in software development and content management system implementation, including SOA -* Experience in working with Documentum development teams on- and off-shore -* Experience in providing guidance and best practices on Documentum to other developers -* Ability to work with business user stakeholders to explore and refine requirements -* Ability to work with other development teams in a large-scale, fast-paced project environment -* Experience with the Documentum Technical Publishing Solution an asset -* Experience in Content workflows (scheduled based and trigger-based), queuing of jobs (workflow, Publish, Subscription), DQL and DCTM metadata -* Knowledge on software engineering principles and process based development approach (SDLC lifecycle models) -* Experience in integration of different COTS products (multi-tier implementation - DCTM, IBM Websphere, SQL server) -* Experience with implementing Work-flow based content management system an asset -* Experience with integration of Documentum on a Microsoft platform is an asset -* Experience with integration of Documentum to X-Metal, IBM Websphere is an asset -* Experience with Webtop, X-Metal, X-hive database* is preferred -* Certification in Documentum an asset -* Production operations and support an asset -* Strong team player, leadership skills, communication and problem-solving skills required * ** Basic Requirements: -* Minimum 5 years experience with Documentum with minimum 2 years DCTM 6.

x experience, including WDK development, XML and XML database development, docapp development and system administration -* Minimum 5 years experience in J2EE programming experience (Java, JSP), XML & HTML programming. -* At least 2 years experience with Windows Adv.

Server 2003 and MS SQLServer. -* Strong experience with Documentum API and DFC/DFS programming for custom client applications -* Strong Experience in DQL, DCTM metadata and workflow areas, Webtop and X-hive -* At least 1 year experience with BPM, technical publishing or eLabeling, IBM Websphere Application Server, JBOSS or other major application server; and Rational development and design tools -* Full project lifecycle development and operations experience -* BA/BS degree in computer science or related field * * Preferred Qualifications: -* Technical publishing or eLabeling experience -* Demonstrate strong communication skills written and verbal -* Strong problem-solving and analytical skills -* Demonstrated ability to play multiple roles in a project -* Self starter -* Ability to manage technical resources on and off shore -* Team player Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity.

They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

Deloitte Touche Tohmatsu Services is looking to hire a senior development resource to take on the role of Senior Documentum Developer for a Content Management System (CMS) application implementation using Documentum as part of the Deloitte Audit Program, a large-scale project to build the next-generation core business application to be used by Deloitte auditors around the world. The successful candidate will have an extensive background in content management application development and integration, with strong experience in Documentum architecture, custom development and integration.

Experience in technical publishing using COTS XML authoring tools preferred. * * Responsibilities: * -* Architect, plan & implement Documentum solutions and support Documentum production environment.

-* Prepare detailed design specifications for all aspects of Documentum solutions, including integration, workflow, content authoring and publishing using standard XML editing tools -* Install, configure, customize & support Documentum 6.x applications & product components, including Content Server, Xdb, BPM/BPS, BOF, Composer (Eclipse), RPS, WebTop, and custom web connectors and other API-based integrations.

* -* Work effectively with on-shore and off-shore developer teams. -* Design and develop object & content models, security & lifecycle models, Java methods & jobs, TBOs, SBOs, and workflows.

-* Provide system trouble-shooting, and performance tuning support to production operations. -* Develop Documentum jobs and reports using 3rd party tools.

-* Coordinate with testing and product management area to prepare and execute test plans and scripts for all phases of testing.* -* Must be able to follow quality processes, standards and guidelines and deliver quality output on schedule in a fast-paced environment.

* * Skills & Experience: * -* EMC Documentum architecture and design, development, and deployment* -* Custom Application development using Documentum and Documentum suite of products* -* Configuration of* Documentum and Documentum suite of products -* Extending the Documentum Object Model and Business Objects Framework -* Documentum Foundation Services programming -* Java and .NET Development using Rational and Visual Studio -* Background in software development and content management system implementation, including SOA -* Experience in working with Documentum development teams on- and off-shore -* Experience in providing guidance and best practices on Documentum to other developers -* Ability to work with business user stakeholders to explore and refine requirements -* Ability to work with other development teams in a large-scale, fast-paced project environment -* Experience with the Documentum Technical Publishing Solution an asset -* Experience in Content workflows (scheduled based and trigger-based), queuing of jobs (workflow, Publish, Subscription), DQL and DCTM metadata -* Knowledge on software engineering principles and process based development approach (SDLC lifecycle models) -* Experience in integration of different COTS products (multi-tier implementation - DCTM, IBM Websphere, SQL server) -* Experience with implementing Work-flow based content management system an asset -* Experience with integration of Documentum on a Microsoft platform is an asset -* Experience with integration of Documentum to X-Metal, IBM Websphere is an asset -* Experience with Webtop, X-Metal, X-hive database* is preferred -* Certification in Documentum an asset -* Production operations and support an asset -* Strong team player, leadership skills, communication and problem-solving skills required * ** Basic Requirements: -* Minimum 5 years experience with Documentum with minimum 2 years DCTM 6.

x experience, including WDK development, XML and XML database development, docapp development and system administration -* Minimum 5 years experience in J2EE programming experience (Java, JSP), XML & HTML programming. -* At least 2 years experience with Windows Adv.

Server 2003 and MS SQLServer. -* Strong experience with Documentum API and DFC/DFS programming for custom client applications -* Strong Experience in DQL, DCTM metadata and workflow areas, Webtop and X-hive -* At least 1 year experience with BPM, technical publishing or eLabeling, IBM Websphere Application Server, JBOSS or other major application server; and Rational development and design tools -* Full project lifecycle development and operations experience -* BA/BS degree in computer science or related field * * Preferred Qualifications: -* Technical publishing or eLabeling experience -* Demonstrate strong communication skills written and verbal -* Strong problem-solving and analytical skills -* Demonstrated ability to play multiple roles in a project -* Self starter -* Ability to manage technical resources on and off shore -* Team player Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

* - In-depth knowledge of VMare ESX 3.5 and 4.

0.** VCP certification high desirable - In-depth knowledge of rack infrastructure including power, kvm etc.

- In-depth knowledge of Microsoft Data Protection manager (DPM), Veritas Backup Exec 10 and/or Netbackup and LTO tape devices. - In-depth knowledge of HP Rack and Blade servers, HP XP and EVA SAN, including MPIO, AutoPath and SecurePath software.

* Experience with Cisco equipment a plus - Good knowledge of Microsoft System Center products including SCCM 2007, SCOM 2007 - Working knowledge of SQL 2005, 2008 - Good knowledge of HP Systems Insight Manager - Solid knowledge of HP rack and blade server hardware.* Experience with SAN (HP) and Cisco networking equipment a plus* - Familiarity with local & wide area networks, intrusion detection tools.

- Experience with large scale data center implementations and architecture and appreciate the important aspects of running a 24/7/365 operation - Detailed understanding and ability to operate within a process driven organization - Experience is required in managing and organizing documentation within operational environments with focus upon indexing and content labeling - Proven ability in communicating is essential along with the ability to differentiate appropriately. Excellent English verbal and written communications skills* - Sensitivity and cultural awareness is essential as the role will involve contact with a variety of people around the globe - Discipline and experience in recognizing and handling confidential and sensitive information.

- Excellent time management is essential - Attention to detail is essential V.***** Experience - Three to five+ years relevant experience in the support and operations field - Significant relevant technical training courses.

* Accreditation to recognized levels within the IT industry as well as show a history of providing similar services within a multinational professional firm VI.**** Interpersonal Relations * The incumbent is expected to regularly communicate with a wide variety of people and must be confident and capable of communicating at different levels both internally and externally.

The incumbent should possess an ability to motivate people without appearing demanding and be sensitive in particular to cultural differences. A 'Team Player' attitude is essential as well as willingness and ability to share experiences and knowledge.

The incumbent should be both flexible and responsive in their attitude to service delivery Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)

* - In-depth knowledge of VMare ESX 3.5 and 4.

0.** VCP certification high desirable - In-depth knowledge of rack infrastructure including power, kvm etc.

- In-depth knowledge of Microsoft Data Protection manager (DPM), Veritas Backup Exec 10 and/or Netbackup and LTO tape devices. - In-depth knowledge of HP Rack and Blade servers, HP XP and EVA SAN, including MPIO, AutoPath and SecurePath software.

* Experience with Cisco equipment a plus - Good knowledge of Microsoft System Center products including SCCM 2007, SCOM 2007 - Working knowledge of SQL 2005, 2008 - Good knowledge of HP Systems Insight Manager - Solid knowledge of HP rack and blade server hardware.* Experience with SAN (HP) and Cisco networking equipment a plus* - Familiarity with local & wide area networks, intrusion detection tools.

- Experience with large scale data center implementations and architecture and appreciate the important aspects of running a 24/7/365 operation - Detailed understanding and ability to operate within a process driven organization - Experience is required in managing and organizing documentation within operational environments with focus upon indexing and content labeling - Proven ability in communicating is essential along with the ability to differentiate appropriately. Excellent English verbal and written communications skills* - Sensitivity and cultural awareness is essential as the role will involve contact with a variety of people around the globe - Discipline and experience in recognizing and handling confidential and sensitive information.

- Excellent time management is essential - Attention to detail is essential V.***** Experience - Three to five+ years relevant experience in the support and operations field - Significant relevant technical training courses.

* Accreditation to recognized levels within the IT industry as well as show a history of providing similar services within a multinational professional firm VI.**** Interpersonal Relations * The incumbent is expected to regularly communicate with a wide variety of people and must be confident and capable of communicating at different levels both internally and externally.

The incumbent should possess an ability to motivate people without appearing demanding and be sensitive in particular to cultural differences. A 'Team Player' attitude is essential as well as willingness and ability to share experiences and knowledge.

The incumbent should be both flexible and responsive in their attitude to service delivery Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers (less)